Le Cloud de Christophe BOUCETTA (MVP Lync/Skype for Business, CCNP Voice, CCNP Collaboration)

Voici le blog sur les communications unifiées
    • 30/4/2014

    [Cisco Unified] TranslatorX

    TranslatorX est un outil intéressant dans les phases de troubleshooting du projet de communication unifiée Cisco disponible pour Windows, Mac et Linus

    Description:

    TranslatorX is a troubleshooting tool that allows you to quickly parse through Cisco Unified Communications Manager or Cisco Unified Border Element trace files and search for Q.931, H.225, SCCP (Skinny), MGCP, or SIP messages. TranslatorX supports searching through large numbers of trace files and provides advanced filtering capabilities to help you find the calls you are interested in. You can generate sophisticated message filters. These filters can be created automatically for you based on call detail record information as well.

    Fonctionnalités:

    • Reads CCM/SDI or SDL Trace files from Cisco Unified Communications Manager
    • Reads SIP debugs from Cisco Unified Border Element (debug ccsip messages)
    • Reads Trace Logs from Cisco VCS and Expressway
    • Finds and decodes SCCP (Skinny), H.323 (H.225 and H.245), ISDN Q.931, MGCP, and SIP messages
    • Generates a call list based on Call Detail Record information contained in the trace
    • Decodes Call Detail Record Fields
    • Advanced Filtering Capabilities
    • Automatic Filter generation based on calls from the Call List
    • Message Sequence Diagram Generation
    • Ability to traverse a hierarchy of folders automatically
    • Automatic sorting of messages based on timestamp (in the case of opening multiple files)
    • Automatic exclusion of repetitive messages (SCCP Keepalives, SIP OPTIONS, and MGCP Keepalives)
    • Automatic correlation of H.245 and H.225 messages
    • Can read plain .txt files as well as compressed .gz files automatically

    Lien:http://translatorx.cisco.com/

    • 29/4/2014

    [Microsoft Lync Server 2013] Matrice des fonctionnalités

    Les scénarios d'environnements Lync possibles peuvent amener des confusions sur les fonctionnalités possibles.

    Voici a la matrice des fonctionnalités disponibles depuis la mise à jour de la documentation au mois d'Avril 2014.

    Cette matrice compare les fonctionnalités dans le cadre d'un environnement:

    - Lync on-premise

    - Lync online

    - Lync Hybrid (utilisateur on-premise)

    - Lync Hybrid (utilisateur online)

    Features                          

    Lync Server

     

    Lync Online

    Hybrid Lync Server

    (User on premise)

    Hybrid Lync Server

    (User online)

    Lync 2013 for Windows

    Supported

    Supported

    Supported

    Supported

    Online Meeting Add-in for Lync 2013

    Supported

    Supported

    Supported

    Supported

    Lync 2013 Web Scheduler

    Supported

    Supported

    Supported

    Supported

    Lync Online Web Scheduler

    N/A

    Supported

    N/A

    Supported

    Lync Web App 2013

    Supported

    Supported

    Supported

    Supported

    Lync 2013 Basic

    Supported

    Supported

    Supported

    Supported

    Lync Windows Store App

    Supported

    Supported

    Supported

    Supported

    Lync 2013 for Windows Phone

    Supported

    Supported

    Supported

    Supported

    Lync 2013 for iPhone

    Supported

    Supported

    Supported

    Supported

    Lync 2013 for Android Phones

    Supported

    Supported

    Supported

    Supported

    Lync 2010 for Windows

    Supported

    Supported

    Supported

    Not Supported

    Online Meeting Add-in for Lync 2010

    Supported

    Not Supported

    Supported

    Not Supported

    Lync 2010 for Windows Phone

    Supported

    Not Supported

    Supported

    Not Supported

    Lync 2010 for iPhone

    Supported

    Not Supported

    Supported

    Not Supported

    Lync 2010 for Android

    Supported

    Not Supported

    Supported

    Not Supported

    Lync Phone Edition

    Supported

    Supported[1]

    Supported

    Supported[2]

    Lync Server 2010 Attendant

    Supported

    Not Supported

    Supported

    Not Supported

    Lync 2010 Group Chat

    N/A

    Not Supported

    N/A

    Not Supported

    Lync Web App 2010

    Not Supported

    Not Supported

    Not Supported

    Not Supported

    Lync 2010 Attendee

    Not Supported[3]

    Not Supported

    Not Supported[4]

    Not Supported

    Lync for Mac 2011

    Supported

    Supported

    Supported

    Supported



    [1] All models except Polycom CX700 supported. Requires updated firmware http://support.microsoft.com/kb/2781619

    [2] All models except Polycom CX700 supported. Requires updated firmware http://support.microsoft.com/kb/2781619

    [3] Lync Web App 2013 now provides a full in-meeting experience, including computer audio and video, and is considered the replacement for Lync 2010 Attendee.

    [4] Lync Web App 2013 now provides a full in-meeting experience, including computer audio and video, and is considered the replacement for Lync 2010 Attendee.

    Communicator for Mac 2011

    Supported

    Not Supported

    Supported

    Not Supported

    Office Communicator 2007 R2

    Interoperable[1]

    Not Supported

    Interoperable[2]

    Not Supported

    Office Communicator 2007 R2 Conferencing Add-in

    Not Supported

    Not Supported

    Not Supported

    Not Supported

    Microsoft Office Communications Server 2007 R2 Attendant

    Not Supported

    Not Supported

    Not Supported

    Not Supported

    Office Communicator 2007

    Not Supported

    Not Supported

    Not Supported

    Not Supported

    Office Live Meeting 2007

    Not Supported

    Not Supported

    Not Supported

    Not Supported

    Communicator Mobile for Windows Mobile 6.x

    Not Supported

    Not Supported

    Not Supported

    Not Supported

    BlackBerry Enterprise Server 5.0 SP4 Maintenance Release 2 integration for the BlackBerry client with the Lync Server 2013

    Supported

    Not Supported

    Supported

    Not Supported

    Peer-to-Peer instant messaging (IM) and presence

    Supported

    Supported

    Supported

    Supported

    Multiparty IM and presence

    Supported

    Supported

    Supported

    Supported

    Contact Card in Office 2013 (incl. click to communicate)

    Supported

    Supported

    Supported

    Supported

    Photo Configuration

    Supported

    Supported

    Supported

    Supported

    Contact List Configuration

    Supported

    Supported

    Supported

    Supported

    Contact Card Configuration

    Supported

    Supported

    Supported

    Supported

    Address Book search

    Supported

    Supported

    Supported

    Supported

    Distribution list expansion

    Supported

    Supported

    Supported

    Supported

    Persistent Chat

    Supported

    Not Supported

    Supported

    Not Supported

    Desktop sharing

    Supported

    Supported

    Supported

    Supported

    Application sharing

    Supported

    Supported

    Supported

    Supported

    File transfers

    Supported

    Supported

    Supported

    Supported

    Voice

    Supported

    Supported

    Supported

    Supported

    Video

    Supported

    Supported

    (up to VGA)

    Supported

    Supported

    (up to VGA)

    IM, presence, audio, video and conferencing federation with Office Communicator 2007 R2 and Lync 2010

    Supported

    Supported

    Supported

    Supported

    IM, presence, audio, and video federation with Skype

    Supported

    Not Supported

    Supported

    Not Supported

    IM and presence federation with IBM Sametime

    Supported[3]

    Supported[4]

    Supported[5]

    SupportedDevil

    IM and presence federation with customer hosted XMPP gateway

    Supported

    Not Supported

    Supported

    Not Supported

    IM and presence federation with GChat thorugh XMPP

    Supported

    Not Supported

    Supported

    Not Supported

    Meeting attendee capacity

    1000[7]

    250

    1000Music

    250

    Ad-hoc and scheduled audio conferencing

    Supported

    Supported

    Supported

    Supported

    Ad-hoc and scheduled video conferencing

    Supported

    Supported

    Supported

    Supported

    Ad-hoc and scheduled web conferencing

    Supported

    Supported

    Supported

    Supported

    Dial-in PSTN Conferencing via customer trunks

    Supported

    Not Supported

    Supported

    Not Supported

    Dial-in PSTN Conferencing via certified Audio Conferencing Provider (ACP)

    Supported[9]

    Supported

    Supported[10]

    Supported

    Desktop sharing

    Supported

    Supported

    Supported

    Supported

    Application sharing

    Supported

    Supported

    Supported

    Supported

    File transfer

    Supported

    Supported

    Supported

    Supported

    White boarding and annotations

    Supported

    Supported

    Supported

    Supported

    PowerPoint upload

    Supported

    Supported

    Supported

    Supported

    Polling

    Supported

    Supported

    Supported

    Supported

    Client-side recording and playback

    Supported

    Supported

    Supported

    Supported

    Meeting lobby

    Supported

    Supported

    Supported

    Supported

    Participant anonymous join via Lync Web App

    Supported

    Supported

    Supported

    Supported

    Participant anonymous join via Lync Attendee

    Supported

    Supported

    Supported

    Supported

    Schedule Lync meeting through Outlook

    Supported

    Supported

    Supported

    Supported

    Schedule Lync meeting on behalf of another user through Outlook (delegation)

    Supported

    Not Supported

    Supported

    Not Supported

    Scheduled conferences using web page

    Supported

    Supported

    Supported

    Supported

    Outlook delegation for scheduling meetings

    Supported

    Supported

    Supported

    Supported

    Peer to peer VoIP calling

    Supported

    Supported

    Supported

    Supported

    PSTN calling

    Supported

    Not Supported

    Supported

    Not Supported

    Exchange voice mail

    Supported

    Supported

    (with Exchange Online only)

    Supported

    Supported

    (with Exchange Online only)

    PC, Mac, Windows Phone, iOS, and Android phone support

    Supported

    Supported

    Supported

    Supported

    IP Phone support

    Supported

    Not Supported

    Supported

    Not Supported

    Common area phone support

    Supported

    Not Supported

    Supported

    Not Supported

    Analog device support

    Supported

    Not Supported

    Supported

    Not Supported

    Call hold, transfer, forward, delegation, team calling (PSTN)

    Supported

    Not Supported

    Supported

    Not Supported

    Call park, private line, malicious call trace (PBX)

    Supported

    Not Supported

    Supported

    Not Supported

    Emergency dialing (911, 112, etc.)

    Supported

    Not Supported

    Supported

    Not Supported

    Enhanced 911 (US only)

    Supported

    Not Supported

    Supported

    Not Supported

    Response groups

    Supported

    Not Supported

    Supported

    Not Supported

    Integration with on-premises call center solutions (e.g., Aspect, NICE Systems)

    Supported

    Not Supported

    Supported

    Not Supported

    Outgoing DID manipulation

    Supported

    Not Supported

    Supported

    Not Supported

    Dial plans and policies

    Supported

    Not Supported

    Supported

    Not Supported

    Intercept for Unassigned number

    Supported

    Not Supported

    Supported

    Not Supported

    Local voice resiliency

    Supported

    Not Supported

    Supported

    Not Supported

    Voice call Interoperability with PSTN

    Supported

    Not Supported

    Supported

    Not Supported

    Voice call Interoperability with third-party PBX

    Supported

    Not Supported

    Supported

    Not Supported

    RCC with third-party PBX

    Supported

    Not Supported

    Supported

    Not Supported

    Audio quality of service (QoS)

    Supported

    Not Supported

    Supported

    Not Supported

    Video quality of service (QoS)

    Supported

    Not Supported

    Supported

    Not Supported

    Audio call admission control (CAC)

    Supported

    Not Supported

    Supported

    Not Supported

    Video call admission control (CAC)

    Supported

    Not Supported

    Supported

    Not Supported

    Media bypass

    Supported

    Not Supported

    Supported

    Not Supported

    IM and media encryption

    Supported

    Supported

    Supported

    Supported

    IM and file filtering

    Supported

    Supported

    Supported

    Supported

    Client version control

    Supported

    Supported

    Supported

    Supported

    Anti-malware scanning of uploaded meeting content

    Supported

    (3rd party application)

    Not Supported

    Supported

    (3rd party application)

    Not Supported

    Anti-malware scanning of file transfer content

    Supported

    (3rd party application)

    Not Supported

    Supported

    (3rd party application)

    Not Supported

    IM (Instant Messaging) content archiving

    Supported

    Not Supported

    Supported

    Not Supported

    Presence interoperability with Exchange Server

    Supported

    Supported

    Supported

    Supported

    Presence Interoperabiity with Exchange Online

    Supported

    Supported

    Supported

    Supported

    Unified Messaging interoperability with Exchange Server

    Supported

    Not Supported

    Supported

    Not Supported

    Unified Messaging interoperability with Exchange Online

    Supported

    Supported

    Supported

    Supported

    Outlook Web App interoperability

    Supported

    (Exchange Server only)

    Supported

    (Exchange Online only)

    Supported

    (Exchange Server only)

    Supported

    (Exchange Online only)

    Skill Search with SharePoint Server

    Supported

    Not Supported

    Supported

    Not Supported

    Skill Search with SharePoint Online

    Not Supported

    Not Supported

    Not Supported

    Not Supported

    PowerShell support

    Supported

    Supported

    Supported

    Supported

    Lync Control Panel

    Supported

    Not Supported

    Supported

    Not Supported

    Reporting (CDR, QoE)

    Supported

    Not Supported

    Supported

    Not Supported

    Self-service configuration portal

    N/A

    Supported

    N/A

    Supported

    Client updated via inband provisioning

    Supported

    Supported[11]

    Supported

    Supported[12]

    Lync client-side automation using Microsoft SDK

    Supported

    Supported

    Supported

    Supported

    Lync server-side APIs using Microsoft SDK

    Supported

    Supported

    Supported

    Supported

    Customer clients using Microsoft SDK

    Supported

    Supported

    Supported

    Supported

     



    [1] The presence and IM features in Office Communicator 2007 R2 are compatible with Lync Server 2013, but conferencing features are not. During migration from Office Communications Server 2007 R2, Office Communicator 2007 R2 is suitable for presence and IM interoperability, but users should use Lync Web App 2013 to join Lync Server 2013 meetings.

    [2] The presence and IM features in Office Communicator 2007 R2 are compatible with Lync Server 2013, but conferencing features are not. During migration from Office Communications Server 2007 R2, Office Communicator 2007 R2 is suitable for presence and IM interoperability, but users should use Lync Web App 2013 to join Lync Server 2013 meetings.

    [3] Requires Sametime Gateway 8.0.2 with Hotfix 3 or later

    [4] Requires Sametime Gateway 8.0.2 with Hotfix 3 or later

    [5] Requires Sametime Gateway 8.0.2 with Hotfix 3 or later

    Devil Requires Sametime Gateway 8.0.2 with Hotfix 3 or later

    [7] Requires special Lync server configuration and policy to support meetings over 250.

    Music Requires special Lync server configuration and policy to support meetings over 250.

    [9] Requires end user manual ACP dial-in

    [10] Requires end user manual ACP dial-in

    [11] A limited set of settings are available to be controlled via in-band provisioning by the service.

    [12] A limited set of settings are available to be controlled via in-band provisioning by the service.

    • 29/4/2014

    [Microsoft Lync Server 2013] Lync Phone Edition Cumulative Update Avril 2014

    Microsoft vient de publier une nouvelle mise à jour pour Lync Phone Edition.

     Product

     Version

    Download

    Lync Phone Edition (for Aastra 6721ip and Aastra 6725ip)

    4.0.7577.4444

    2954032

    Lync Phone Edition (for HP 4110 and HP 4120)

    4.0.7577.4444

    2954033

    Lync Phone Edition (for Polycom CX500, Polycom CX600, and Polycom CX3000)

    4.0.7577.4444

    2954034

    Lync Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540

    4.0.7577.4444

    2954035

     

    • 29/4/2014

    [CCIE COLLABORATION LAB] Définir des plages horaires d'appel

    La fonctionnalité "Time-of-day" permet d'acheminer les appels à différents endroits basés sur un créneau horaire défini sur le Call Manager.

    Exemple:

    Configuration des heures ouvrables du bureau de New York, lundi au vendredi, 8h30 à 18h

    Étapes:

    1 - Création d'une partition (Call Routing | Class of Control | Partition): HQ-TimeOfDay

    2 - Création de la plage de temps à définir (Call Routing | Class of Control | Time Period):

    3- Création de la plage de planification à définir (Call Routing | Class of Control | Time Schedule):

    Attribuer la période de temps créer précédemment.

    4 - Appliquer la restriction à la partition HQ-TimeOfDay:

    Maintenant, chaque patterns ayant la partition HQ-TimeOfDay sera soumis à la restriction de la plage de temps.

    • 29/4/2014

    [Microsoft Lync Server 2013] SNOM UC-8.8.2.21

    Snom a publié un nouveau firmware avec le numéro de version 8.8.2.21.

    Améliorations/nouveautés:

    • provisioning with DHCP Option 67 fixed
    • RGS improvements
    • audio stack improvements
    • Call list handling improvements
    • presence hardening
    • UCS support
    • logging improvements

    téléchargement ici: http://www.snom.com/en/your-personal-menu/snom-uc-edition-firmware-center/snom-uc-edition-front-desk/snom-uc-edition-88221-ucs/

    • 24/4/2014

    [Microsoft Lync Server 2013] Nouveaux icônes

    Microsoft vient de publier un nouveau pack d'icônes pour vous aider dans vos représentations Visio. Il contient aussi ceux pour Exchange et Sharepoint 2013

    Description:

    This stencil contains more than 300 icons to help you create visual representations of Microsoft Office or Microsoft Office 365 deployments including Microsoft Exchange Server 2013, Microsoft Lync Server 2013, and Microsoft SharePoint Server 2013.

    Lien: http://www.microsoft.com/en-us/download/details.aspx?id=35772

    • 23/4/2014

    [Microsoft Lync Server 2013] Lync 2013 pour iPhone 5.4

    Dans ce précédent post http://microsofttouch.fr/default/b/christophe/archive/2014/03/27/microsoft-lync-server-2013-probleme-avec-l-39-ipad-2-et-ios-7-1.aspx, je faisais allusion à un bug identifié avec Lync sur l'Ipad 2 en iOS 7.1.

    Une nouvelle version 5.4 est disponible fixant le problème.

    What's New in Version 5.4

    - Arabic and Hebrew Support
    - Bug fixes

    Lien: https://itunes.apple.com/us/app/microsoft-lync-2013-for-iphone/id605841731?mt=8

    Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

    • 22/4/2014

    [Microsoft Lync Server 2013] Polycom UCS 5.0.2

    Polycom à publié le 11 avril une mise à jour logicielle pour ces téléphones:

    • VVX 300/310, VVX 400/410, VVX 500, VVX 600, VVX 1500
    • SoundStructure

    Polycom® UC Software 5.0.2 est accessible depuis le site de support Polycom.

    Vous pouvez retrouver notamment:

    •     UC Software 5.0.2( Split & Combined)
    •     UC Software 5.0.2 CAB files (LYNC)
    •     La Release Notes 5.0.2

    Release notes: http://downloads.polycom.com/voice/voip/uc/UC_Software_ReleaseNotes_UCS_5_0_2.pdf

    Téléchargement: http://support.polycom.com/PolycomService/support/us/support/voice/polycom_uc/polycom_uc_software_support_center.html#5.0.1P

    • 22/4/2014

    [Microsoft Lync Server 2013] Téléphones IP - Quel firmware est qualifié par Microsoft?

    Microsoft vient de mettre à jour la page "Phones and Device" qualifié pour Microsoft Lync.


    Il est maintenant clairement spécifié quelle versions de firmwares est qualifié en fonction du modèle de téléphone.

    Pour rappel, on peut classer les téléphones en deux types:

    • Compatibles (PIP): Polycom VVX, Polycom SoundPoint, Snom, Audiocodes,…
    • Lync Phone Edition: Polycom CX, Aastra, HP,…

    Le support est précisé pour Microsoft Lync Serveur 2013, Lync Online et Lync Serveur 2010:

    • 22/4/2014

    [Microsoft Lync Server 2013] Lync Phone Edition: support prolongé

    Une bonne nouvelle, la question étant aussi récurrente lors des discussions, Microsoft vient d'annoncer le prolongement du support des versions Lync Phone Edition jusqu'en 2023, pour l'aligner avec la fin de support de la version Microsoft Lync Serveur 2013.

    Support Lync Phone Edition:

    Support Lync 2013:

    Support Lync Serveur 2013:

    • 22/4/2014

    [Microsoft Lync Server 2013] Vidéo utilisateur en français

    La question est récurrente pendant les projets, existe t-il des vidéos présentant les fonctionnalités utilisateurs Lync en Français?

    La réponse est oui.

    Lien de téléchargement ici: office.microsoft.com/fr-ca/videos/redir/RZ104021289.aspx?CTT=5&origin=VA104023181

    Les vidéos:

    Configurer Lync 2013: http://office.microsoft.com/fr-ca/training/redir/VA104055405.aspx?CTT=5&origin=HA104096598

    Ajouter des contacts et créer des groupes dans Lync 2013: http://office.microsoft.com/fr-ca/training/redir/VA104023099.aspx?CTT=5&origin=HA104096598

    Effectuer des appels audio et vidéo: http://office.microsoft.com/fr-ca/training/redir/VA104027269.aspx?CTT=5&origin=HA104096598

    Découverte de Lync 2013 - On premise: http://office.microsoft.com/fr-ca/training/redir/VA104055410.aspx?CTT=5&origin=HA104096598

    Planifier, rejoindre et diriger des réunions Lync: http://office.microsoft.com/fr-ca/training/redir/VA104036193.aspx?CTT=5&origin=HA104096598

    Changer votre image dans Lync 2013: http://office.microsoft.com/fr-ca/videos/video-changer-votre-image-dans-lync-2013-VA104020617.aspx?CTT=5&origin=VA104023181

    Définir votre historique des conversations dans Lync 2013: http://office.microsoft.com/fr-ca/videos/video-definir-votre-historique-des-conversations-dans-lync-2013-VA104023175.aspx?CTT=5&origin=VA104023181

    Configurer l’audio dans Lync 2013: http://office.microsoft.com/fr-ca/videos/video-configurer-laudio-dans-lync-2013-VA104023132.aspx?CTT=5&origin=VA104023181

    Configurer la vidéo dans Lync 2013: http://office.microsoft.com/fr-ca/videos/video-configurer-la-video-dans-lync-2013-VA104023186.aspx?CTT=5&origin=VA104023181

    • 22/4/2014

    [Microsoft Lync Server 2013] Custom Intranet Site

    Microsoft vient de rendre disponible pour la version 2013 un package permettant de créer un site intranet dédié pour Lync.


    Description:

    The Lync 2013 Custom Intranet Site contains sample webpages to help you create a dedicated Lync intranet site for your organization.

    Lien: http://www.microsoft.com/en-us/download/details.aspx?id=42539

    • 22/4/2014

    [CCIE COLLABORATION LAB] Introduction

    Voici une vidéo très intéressante introduisante qui est évaluée pendant le lab du CCIE Collaboration, les changements depuis le CCIE Voice, etc etc.


    A voir!