Le Cloud de Christophe BOUCETTA

Voici le blog sur les communications unifiées (MVP Lync/Skype for Business, CCNP Voice, CCNP Collaboration)

Microsoft vient de lancer en version "preview" un nouveau service d'assistance pour l'intégralité du processus d'un Teams Live Event.

Live Events Assistance est un programme conçu pour vous aider avec vos événements en direct. Que vous soyez novice dans l'organisation d'événements en direct ou que vous ayez simplement besoin d'une aide supplémentaire.

Pendant la phase de preview, le programme d'assistance est gratuit pour les clients utilisant Teams, Stream ou Yammerdans le cadre de l'utilisation de Live Event.

Le programme inclus les sujets suivant:

Before an event

    Educate you on how Microsoft live events work across Teams, Yammer, and Stream
    Guide you to the service to use based on your needs
    Review best practices for coordinating, producing, and running an event
    Validate current setup and configuration
    Plan logistics for rehearsal and upcoming event
    Answer additional questions

Rehearsing for an event

    Help producer check event setup and associated technology (where applicable)
    Help producer run a test event to check audio/video feeds
    Review producer and presenter controls
    Answer questions from producer, event team, and stakeholders

During an event

    Help producer check event setup and associated technology (where applicable)
    Help producer check audio/video before going live
    Available to answer producer/event team questions via chat/phone
    If issues are identified, help provide nexts steps toward investigation and mitigation

Informations disponibles ici:

https://docs.microsoft.com/en-us/stream/live-events-assistance

https://resources.techcommunity.microsoft.com/live-events/assistance/#during

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