Microsoft vient de lancer en version "preview" un nouveau service d'assistance pour l'intégralité du processus d'un Teams Live Event.
Live Events Assistance est un programme conçu pour vous aider avec vos événements en direct. Que vous soyez novice dans l'organisation d'événements en direct ou que vous ayez simplement besoin d'une aide supplémentaire.
Pendant la phase de preview, le programme d'assistance est gratuit pour les clients utilisant Teams, Stream ou Yammerdans le cadre de l'utilisation de Live Event.
Le programme inclus les sujets suivant:
Before an event
Educate you on how Microsoft live events work across Teams, Yammer, and Stream
Guide you to the service to use based on your needs
Review best practices for coordinating, producing, and running an event
Validate current setup and configuration
Plan logistics for rehearsal and upcoming event
Answer additional questions
Rehearsing for an event
Help producer check event setup and associated technology (where applicable)
Help producer run a test event to check audio/video feeds
Review producer and presenter controls
Answer questions from producer, event team, and stakeholders
During an event
Help producer check event setup and associated technology (where applicable)
Help producer check audio/video before going live
Available to answer producer/event team questions via chat/phone
If issues are identified, help provide nexts steps toward investigation and mitigation
Informations disponibles ici:
https://docs.microsoft.com/en-us/stream/live-events-assistance
https://resources.techcommunity.microsoft.com/live-events/assistance/#during
