Une nouvelle version de Attendant Pro pour Skype Entreprise est disponible au téléchargement: https://landiscomputer.freshdesk.com/support/solutions/articles/6000060064-attendant-pro-update-downloads
Version: 1.0.6446.17880
Nouveautés:
- Alert user when Call is on Hold Too Long (definable hold times)
- Indicate Remote Party Hung Up
- Indicate Call Queue or Team Call is answered by another user
- Indicate "Connecting" between when RGS/Call Queue is answered and audio live
- Add a Phone Call to Dynamics 365/CRM Contact or Account
- Rule: if there is a Contact add to that. If Account add to that.
- Better indicate which Dynamics 365 record a Note or Phone Call will be added to
- Centralized Call Detail Reporting
- Upload Call Detail Reporting to a network location
- Track Missed Calls in CDR
- Light up Attendant Pro with Office 365 UCWA functionality
- Utilize Office 365 UCWA
- Advanced Search
- EWS Address Book is now automatically cached in a local database & updated in the background
- Can search personal Exchange contact lists of the User
- Address list files can now be located on a central network drive
- CSV file template/example can easily be downloaded from
- {Exchangenote} is now a parameter in Call Back Reminder/Call Park templates
- User Interface Enhancements
- Context menu style & icons updated
- Skype for Business 2016 Font matched more exactly
- Dropdown menus style more consistent
- "Contact layouts" buttons & icons updated
- Added button pressed indication on Current Call & Contact Layouts
- Some button icons made to match Skype for Business 2016 a bit more closely
- Hover colors improved in the Microsoft Teams user interface
- Contact Layout Enhancements
- Medium Contact List layout redesigned
- Ability to turn off Avatar/Press hover contact card
- Large & Medium Contact List buttons more closely match SfB 2016
Plus d'informations ici: https://attendantpro.blogspot.ca/2017/08/attendant-pro-q3-2017-update-manager.html#centralizedreporting