Le Cloud de Christophe BOUCETTA (MVP Lync/Skype for Business, CCNP Voice, CCNP Collaboration)

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[Microsoft Lync Server 2013] Plantronics Aware for Lync 2013

Plantronics propose sur son site un tool plutôt sympathique: Plantronics Aware for Lync 2013


Description:

Plantronics Aware for Lync 2013 is an application that provides enhanced presence capabilities for Microsoft Lync 2013 when used with Plantronics Hub for Windows software and Plantronics headsets. Features include changing Lync 2013 presence status to IN A CALL when you are on a mobile, desk phone or another softphone call using a supported Plantronics headset. Earlier versions of Microsoft Lync and Office Communicator do not require this application.

Prérequis:

- Plantronics Hub for Windows version 3.0 or higher
- Microsoft .NET Framework 4.0 or later (will be installed automatically if not present)
- Microsoft Lync 2013

Exemple de fonctionnalités:

- On a mobile phone call:
If you are using a multi-interface Plantronics headset that can connect or pair with multiple devices, e.g., a mobile phone as well as your PC for softphone calls, this feature will automatically set Microsoft Lync 2013 presence status to IN A CALL* when you are on a mobile call.
- On a deskphone call
If you are using a multi-interface Plantronics headset that can connect or pair with multiple devices, e.g., your deskphone as well as your PC for softphone calls, this feature will automatically set Microsoft Lync 2013 presence status to IN A CALL* when you are on a call using your deskphone.
- On another Softphone call
If you use other softphones in addition to Microsoft Lync 2013, this feature will automatically set Microsoft Lync 2013 presence status to IN A CALL* when you are on a call using the other softphone. This will happen whether or not you are wearing any headset.
- Escalate IM to Voice
This feature allows an IM session to be automatically escalated to a phone call when the user engaged in an active Lync IM session simply puts on their Plantronics headset. The IM session can only be with a single party. This features is only available for Plantronics devices equipped with the Plantronics Smart Sensors technology that can detect when the headset is worn.

Actuellement non compatible avec Office365.

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