Le Cloud de Christophe BOUCETTA (MVP Lync/Skype for Business, CCNP Voice, CCNP Collaboration)

Voici le blog sur les communications unifiées

Les téléphones SNOM en environnement OCS/Lync, toute une histoire!

Normal 0 21 false false false FR X-NONE X-NONE MicrosoftInternetExplorer4

Depuis quelques temps, des clients se plaignent du comportement du téléphone SNOM 870, lors d’un appel entre un 870 et un client Communicator/Lync, l’appel s’arrête au bout exactement de 6 minutes, coupé depuis le 870, pourtant, aucun timer de ce genre n’apparait dans le fichier XML de configuration et cela n'arrive pas lors d'un appel depuis ou vers un SNOM 870 et un téléphone portable par exemple.

Ce phénomène se produit aussi dans l'environnement Lync Server monté par Microsoft dans notre centre des usages, sachant qu’avec les autres modèles, cela marche très bien (Polycom et Aastra).

Avec les 300,370, M9, le problème ne se posent pas (enfin celui là de problème).

 Les traces sip sont clair, le snom coupe l'appel sans envoyé de sip bye, le client lync ou communicator lui, se considère toujours en appel, le téléphone affiche "SIP/2.0 500 Server Internal Error":

Normal 0 21 false false false FR X-NONE X-NONE MicrosoftInternetExplorer4

Received from tls:192.168.4.66:5061 at 20/4/2011 16:47:16:616 (6756 bytes):

BENOTIFY sip:ocruchot@192.168.4.50:3451;transport=tls;line=snzn8sqm;ms-received-cid=3A6400;grid SIP/2.0
Via: SIP/2.0/TLS 192.168.4.66:5061;branch=z9hG4bKAA25B019.B6EEB5F382677B0A;branched=FALSE
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="EF126ACB", snum="37", rspauth="0100000049b585fc598af77f64000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
Max-Forwards: 70
To: <sip:ocruchot@immersion.fr>;tag=x2zkxhe4b3;epid=00041341205501
Content-Length: 5972
From: <sip:ocruchot@immersion.fr>;tag=E9260080
Call-ID: 7770263c94b916cfb3fc340b44383431
CSeq: 7 BENOTIFY
Require: eventlist
Content-Type: application/vnd-microsoft-roaming-self+xml
Event: vnd-microsoft-roaming-self
subscription-state: active;expires=3474

<roamingData xmlns="http://schemas.microsoft.com/2006/09/sip/roaming-self" xmlns:cat="http://schemas.microsoft.com/2006/09/sip/categories">
<categories xmlns="http://schemas.microsoft.com/2006/09/sip/categories" uri="sip:ocruchot@immersion.fr">
<category name="state" instance="1" publishTime="2011-04-20T14:47:06.437" container="2" version="6" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>6500</availability><activity token="on-the-phone" /></state>
</category>
<category name="state" instance="268435456" publishTime="2011-04-20T14:45:01.453" container="2" version="1" expireType="user">
<state xsi:type="aggregateMachineState" endpointId="39590d11-9e9f-53ca-ad2a-7244afb3af99" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="state" instance="1351495144" publishTime="2011-04-20T14:45:01.453" container="2" version="1" expireType="endpoint" endpointId="39590D11-9E9F-53CA-AD2A-7244AFB3AF99">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="false" xsi:type="machineState">
<availability>3500</availability>
</state>
</category>
<category name="state" instance="1440448903" publishTime="2011-04-20T14:47:06.437" container="2" version="1" expireType="endpoint" endpointId="39590D11-9E9F-53CA-AD2A-7244AFB3AF99">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="false" xsi:type="phoneState">
<availability>6500</availability>
<activity token="on-the-phone" minAvailability="6500" maxAvailability="8999"></activity></state>
</category>
<category name="state" instance="536870912" publishTime="2010-12-10T11:16:59.600" container="2" version="1" expireType="static">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="true" xsi:type="userState"><availability>3500</availability></state>
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:47:06.437" container="3" version="6" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>6500</availability><activity token="on-the-phone" /></state>
</category>
<category name="state" instance="1351495144" publishTime="2011-04-20T14:45:01.453" container="3" version="1" expireType="endpoint" endpointId="39590D11-9E9F-53CA-AD2A-7244AFB3AF99">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="false" xsi:type="machineState">
<availability>3500</availability>
</state>
</category>
<category name="state" instance="1440448903" publishTime="2011-04-20T14:47:06.437" container="3" version="1" expireType="endpoint" endpointId="39590D11-9E9F-53CA-AD2A-7244AFB3AF99">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="false" xsi:type="phoneState">
<availability>6500</availability>
<activity token="on-the-phone" minAvailability="6500" maxAvailability="8999"></activity></state>
</category>
<category name="state" instance="536870912" publishTime="2010-12-10T11:16:59.600" container="3" version="1" expireType="static">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="true" xsi:type="userState">
<availability>3500</availability>
</state>
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:47:06.437" container="100" version="6" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>6500</availability></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:47:06.437" container="100" version="6" expireType="user">
<legacyInterop availability="6500" />
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:47:06.437" container="200" version="6" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>6500</availability><activity token="on-the-phone" /></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:47:06.437" container="200" version="6" expireType="user">
<legacyInterop availability="6500" token="on-the-phone" />
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:47:06.437" container="300" version="6" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>6500</availability><activity token="on-the-phone" /></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:47:06.437" container="300" version="6" expireType="user">
<legacyInterop availability="6500" token="on-the-phone" />
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:47:06.437" container="400" version="6" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>6500</availability><activity token="on-the-phone" /></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:47:06.437" container="400" version="6" expireType="user">
<legacyInterop availability="6500" token="on-the-phone" />
</category>
</categories>
</roamingData>



--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:47:16:645 (617 bytes):

SIP/2.0 100 Trying
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="0BC83341", snum="38", rspauth="010000008ecaee8e72cd51bd64000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 1 INVITE
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-l13zcmi8z7eg;rport;ms-received-port=3451;ms-received-cid=3A6400
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FInterClusterRouting
Content-Length: 0




--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:47:16:934 (681 bytes):

SIP/2.0 183 Session Progress
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="6BBC734D", snum="39", rspauth="010000009ed794da2c3a569664000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
Content-Length: 0
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-l13zcmi8z7eg;rport;ms-received-port=3451;ms-received-cid=3A6400
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 1 INVITE
Ms-Forking: Active
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FDefaultRouting(Microsoft Lync Server 2010 4.0.7577.0)




--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:47:17:210 (746 bytes):

SIP/2.0 101 Progress Report
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="D3FC87F9", snum="40", rspauth="010000005a20e0c2a7beef8f64000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
Content-Length: 0
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-l13zcmi8z7eg;rport;ms-received-port=3451;ms-received-cid=3A6400
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 1 INVITE
ms-diagnostics: 13004;reason="Request was proxied to one or more registered endpoints";source="CDU-LYNC-4.Immersion.fr";Count="2";appName="InboundRouting"
Server: InboundRouting/4.0.0.0




--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:47:17:530 (648 bytes):

SIP/2.0 180 Ringing
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="2AADA9CD", snum="41", rspauth="0100000089e463582552d5a164000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-l13zcmi8z7eg;rport;ms-received-port=3451;ms-received-cid=3A6400
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>;epid=c6095d7456;tag=ef7fb3f90e
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 1 INVITE
User-Agent: UCCAPI/4.0.7577.0 OC/4.0.7577.0 (Microsoft Lync 2010)
Content-Length: 0




--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:47:17:841 (668 bytes):

SIP/2.0 180 Ringing
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="DD4EC3C7", snum="42", rspauth="0100000034931a6d20a8966b64000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-l13zcmi8z7eg;rport;ms-received-port=3451;ms-received-cid=3A6400
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>;epid=ef62879640;tag=b370e914fa
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 1 INVITE
User-Agent: CPE/4.0.7577.107 OCPhone/4.0.7577.107 (Microsoft Lync 2010 Phone Edition)
Content-Length: 0




--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:47:23:483 (1660 bytes):

SIP/2.0 200 OK
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="1F64DD89", snum="43", rspauth="0100000097e98a694de51ff164000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
P-Asserted-Identity: <sip:amorel@immersion.fr>, <tel:+33970197566>
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-l13zcmi8z7eg;rport;ms-received-port=3451;ms-received-cid=3A6400
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>;epid=c6095d7456;tag=ef7fb3f90e
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 1 INVITE
Record-Route: <sip:CDU-LYNC-4.Immersion.fr:5061;transport=tls;opaque=state:T:F:Ci.R3a6400;lr;ms-route-sig=debuYGXrLsivZzX6tLuUZswCEwE4bU5Bff_EIWKaLklvfHl_zCf0puvQAA>
Contact: <sip:amorel@immersion.fr;opaque=user:epid:cjBo86X3Wl6DerBRMo1OGwAA;gruu>
User-Agent: UCCAPI/4.0.7577.0 OC/4.0.7577.0 (Microsoft Lync 2010)
Supported: histinfo
Supported: ms-safe-transfer
Supported: ms-dialog-route-set-update
Allow: INVITE, BYE, ACK, CANCEL, INFO, UPDATE, REFER, NOTIFY, BENOTIFY, OPTIONS
Session-Expires: 720;refresher=uac
ms-endpoint-location-data: NetworkScope;ms-media-location-type=Intranet
Supported: ms-bypass
Supported: replaces
Content-Type: application/sdp
Content-Length: 344

v=0
o=- 0 0 IN IP4 192.168.4.54
s=call
c=IN IP4 192.168.4.54
b=CT:99980
t=0 0
m=audio 6270 RTP/SAVP 0 8 9 101
a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:wGOn1ByyFOdVq7iKwgnbcNYcBVB8naOguBAKYOAh|2^31|1:1
a=maxptime:200
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16



--------------------------------------------------------------------------------

Sent to tls:192.168.4.66:5061 at 20/4/2011 16:47:23:547 (941 bytes):

ACK sip:amorel@immersion.fr;opaque=user:epid:cjBo86X3Wl6DerBRMo1OGwAA;gruu SIP/2.0
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-1x4ju0bbo4ny;rport
Route: <sip:CDU-LYNC-4.Immersion.fr:5061;transport=tls;opaque=state:T:F:Ci.R3a6400;lr;ms-route-sig=debuYGXrLsivZzX6tLuUZswCEwE4bU5Bff_EIWKaLklvfHl_zCf0puvQAA>
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>;tag=ef7fb3f90e;epid=c6095d7456
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 1 ACK
Max-Forwards: 70
Contact: <sip:ocruchot@immersion.fr;opaque=user:epid:EQ1ZOZ-eylOtKnJEr7OvmQAA;gruu>;reg-id=1
P-Preferred-Identity: "Olivier Cruchot" <sip:ocruchot@immersion.fr>, <tel:+15623669719>
Authorization: NTLM qop="auth", realm="SIP Communications Service", opaque="4F0C4B50", targetname="CDU-LYNC-4.Immersion.fr", crand="777a8552", cnum="22", response="01000000b37360350ff8a65464000000"
Content-Length: 0




--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:47:25:085 (1641 bytes):

BENOTIFY sip:ocruchot@192.168.4.50:3451;transport=tls;line=snzn8sqm;ms-received-cid=3A6400;grid SIP/2.0
Via: SIP/2.0/TLS 192.168.4.66:5061;branch=z9hG4bK46396C10.4AFC76C884856B13;branched=FALSE
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="2428E9F9", snum="44", rspauth="0100000009eae53b1b31a9e764000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
Max-Forwards: 70
To: <sip:ocruchot@immersion.fr>;tag=zpgyxhdrmi;epid=00041341205501
Content-Length: 880
From: <sip:ocruchot@immersion.fr>;tag=29000080
Call-ID: 7870263c001fe733960166b7863a7e51
CSeq: 5 BENOTIFY
Require: eventlist
Content-Type: application/msrtc-event-categories+xml
Event: presence
subscription-state: active;expires=3465

<categories xmlns="http://schemas.microsoft.com/2006/09/sip/categories" uri="sip:amorel@immersion.fr"><category xmlns="http://schemas.microsoft.com/2006/09/sip/categories" name="state" instance="1" publishTime="2011-04-20T14:47:15.160">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>6500</availability><activity token="on-the-phone" /><endpointLocation>Je travaille à la maison</endpointLocation><delimiter xmlns="http://schemas.microsoft.com/2006/09/sip/commontypes" /><timeZoneBias>-120</timeZoneBias><timeZoneName>Paris, Madrid (heure d’été)</timeZoneName><timeZoneAbbreviation>Paris, Madrid (heure d’été)</timeZoneAbbreviation><device>computer</device><end xmlns="http://schemas.microsoft.com/2006/09/sip/commontypes" /></state>
</category>
</categories>


--------------------------------------------------------------------------------

Sent to tls:192.168.4.66:5061 at 20/4/2011 16:53:23:557 (1822 bytes):

INVITE sip:amorel@immersion.fr;opaque=user:epid:cjBo86X3Wl6DerBRMo1OGwAA;gruu SIP/2.0
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-4vonm2nu1abz;rport
Route: <sip:CDU-LYNC-4.Immersion.fr:5061;transport=tls;opaque=state:T:F:Ci.R3a6400;lr;ms-route-sig=debuYGXrLsivZzX6tLuUZswCEwE4bU5Bff_EIWKaLklvfHl_zCf0puvQAA>
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>;tag=ef7fb3f90e;epid=c6095d7456
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 2 INVITE
Max-Forwards: 70
Contact: <sip:ocruchot@immersion.fr;opaque=user:epid:EQ1ZOZ-eylOtKnJEr7OvmQAA;gruu>;reg-id=1
X-Serialnumber: 000413412055
P-Preferred-Identity: "Olivier Cruchot" <sip:ocruchot@immersion.fr>, <tel:+15623669719>
P-Key-Flags: resolution="31x13", keys="4"
User-Agent: snom870/8.6.6.4-OCS
Accept: application/sdp
Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, BENOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO, UPDATE
Allow-Events: talk, hold, refer, call-info
Supported: timer, 100rel, replaces, from-change
Session-Expires: 720;refresher=uac
Min-SE: 90
Authorization: NTLM qop="auth", realm="SIP Communications Service", opaque="4F0C4B50", targetname="CDU-LYNC-4.Immersion.fr", crand="7ab08042", cnum="23", response="01000000544570b599ad895a64000000"
Content-Type: application/sdp
Content-Length: 462

v=0
o=root 1606082940 1606082940 IN IP4 192.168.4.50
s=call
c=IN IP4 192.168.4.50
t=0 0
m=audio 62844 RTP/AVP 0 8 3 106 18 9 101
a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:fqJPvMDUps7+QZqA1ndDMwiNWDlc2VUfDbOAcHP9|2^31|1:1
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:106 G726-32/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:9 G722/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv



--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:53:23:564 (647 bytes):

SIP/2.0 100 Trying
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="C08C9954", snum="45", rspauth="010000003c0408374f0a0f5964000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-4vonm2nu1abz;rport;ms-received-port=3451;ms-received-cid=3A6400
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>;tag=ef7fb3f90e;epid=c6095d7456
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 2 INVITE
User-Agent: UCCAPI/4.0.7577.0 OC/4.0.7577.0 (Microsoft Lync 2010)
Content-Length: 0




--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:53:23:855 (739 bytes):

SIP/2.0 500 Server Internal Error
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="2B2545AC", snum="46", rspauth="0100000014b2085eeafc06db64000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-4vonm2nu1abz;rport;ms-received-port=3451;ms-received-cid=3A6400
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>;tag=ef7fb3f90e;epid=c6095d7456
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 2 INVITE
User-Agent: UCCAPI/4.0.7577.0 OC/4.0.7577.0 (Microsoft Lync 2010)
ms-client-diagnostics: 52001;reason="Client side general processing error."
Content-Length: 0




--------------------------------------------------------------------------------

Sent to tls:192.168.4.66:5061 at 20/4/2011 16:53:23:862 (941 bytes):

ACK sip:amorel@immersion.fr;opaque=user:epid:cjBo86X3Wl6DerBRMo1OGwAA;gruu SIP/2.0
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-4vonm2nu1abz;rport
Route: <sip:CDU-LYNC-4.Immersion.fr:5061;transport=tls;opaque=state:T:F:Ci.R3a6400;lr;ms-route-sig=debuYGXrLsivZzX6tLuUZswCEwE4bU5Bff_EIWKaLklvfHl_zCf0puvQAA>
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=19vxp4osmj;epid=00041341205501
To: <sip:amorel@immersion.fr>;tag=ef7fb3f90e;epid=c6095d7456
Call-ID: f570263c334afc2cb808bb051e790185
CSeq: 2 ACK
Max-Forwards: 70
Contact: <sip:ocruchot@immersion.fr;opaque=user:epid:EQ1ZOZ-eylOtKnJEr7OvmQAA;gruu>;reg-id=1
P-Preferred-Identity: "Olivier Cruchot" <sip:ocruchot@immersion.fr>, <tel:+15623669719>
Authorization: NTLM qop="auth", realm="SIP Communications Service", opaque="4F0C4B50", targetname="CDU-LYNC-4.Immersion.fr", crand="702b8ae3", cnum="24", response="0100000094c3cfdd1f0589e664000000"
Content-Length: 0




--------------------------------------------------------------------------------

Sent to tls:192.168.4.66:5061 at 20/4/2011 16:53:29:019 (1138 bytes):

SERVICE sip:ocruchot@immersion.fr SIP/2.0
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-g0bsk48s4unx;rport
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=0ek4h8rbqf;epid=00041341205501
To: "Olivier Cruchot" <sip:ocruchot@immersion.fr>
Call-ID: 6a72263ca003931c6bd66040bdb66484
CSeq: 7 SERVICE
Max-Forwards: 70
Contact: <sip:ocruchot@immersion.fr;opaque=user:epid:EQ1ZOZ-eylOtKnJEr7OvmQAA;gruu>;reg-id=1
User-Agent: snom870/8.6.6.4-OCS
Authorization: NTLM qop="auth", realm="SIP Communications Service", opaque="4F0C4B50", targetname="CDU-LYNC-4.Immersion.fr", crand="e1776463", cnum="25", response="01000000cd1948aeb47afa9764000000"
Content-Type: application/msrtc-category-publish+xml
Content-Length: 405

<publish xmlns="http://schemas.microsoft.com/2006/09/sip/rich-presence">
<publications uri="sip:ocruchot@immersion.fr">
<publication categoryName="state" instance="1440448903" container="2" version="1" expireType="time" expires="0" >
</publication>
<publication categoryName="state" instance="1440448903" container="3" version="1" expireType="time" expires="0" >
</publication>
</publications>
</publish>



--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:53:29:288 (5444 bytes):

SIP/2.0 200 OK
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="0A4A3B94", snum="47", rspauth="01000000c0e74397984e962e64000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
Content-Length: 4780
From: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=0ek4h8rbqf;epid=00041341205501
To: "Olivier Cruchot" <sip:ocruchot@immersion.fr>;tag=173F0C3DC46743B948008B07F870781F
Call-ID: 6a72263ca003931c6bd66040bdb66484
CSeq: 7 SERVICE
Via: SIP/2.0/TLS 192.168.4.50:3451;branch=z9hG4bK-g0bsk48s4unx;rport;ms-received-port=3451;ms-received-cid=3A6400
Content-Type: application/vnd-microsoft-roaming-self+xml

<roamingData xmlns="http://schemas.microsoft.com/2006/09/sip/roaming-self" xmlns:cat="http://schemas.microsoft.com/2006/09/sip/categories">
<categories xmlns="http://schemas.microsoft.com/2006/09/sip/categories" uri="sip:ocruchot@immersion.fr">
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="2" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="state" instance="268435456" publishTime="2011-04-20T14:45:01.453" container="2" version="1" expireType="user">
<state xsi:type="aggregateMachineState" endpointId="39590d11-9e9f-53ca-ad2a-7244afb3af99" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="state" instance="1351495144" publishTime="2011-04-20T14:45:01.453" container="2" version="1" expireType="endpoint" endpointId="39590D11-9E9F-53CA-AD2A-7244AFB3AF99">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="false" xsi:type="machineState">
<availability>3500</availability>
</state>
</category>
<category name="state" instance="536870912" publishTime="2010-12-10T11:16:59.600" container="2" version="1" expireType="static">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="true" xsi:type="userState"><availability>3500</availability></state>
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="3" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="state" instance="1351495144" publishTime="2011-04-20T14:45:01.453" container="3" version="1" expireType="endpoint" endpointId="39590D11-9E9F-53CA-AD2A-7244AFB3AF99">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="false" xsi:type="machineState">
<availability>3500</availability>
</state>
</category>
<category name="state" instance="536870912" publishTime="2010-12-10T11:16:59.600" container="3" version="1" expireType="static">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="true" xsi:type="userState">
<availability>3500</availability>
</state>
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="100" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:53:19.063" container="100" version="7" expireType="user">
<legacyInterop availability="3500" />
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="200" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:53:19.063" container="200" version="7" expireType="user">
<legacyInterop availability="3500" />
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="300" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:53:19.063" container="300" version="7" expireType="user">
<legacyInterop availability="3500" />
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="400" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:53:19.063" container="400" version="7" expireType="user">
<legacyInterop availability="3500" />
</category>
</categories>
</roamingData>



--------------------------------------------------------------------------------

Received from tls:192.168.4.66:5061 at 20/4/2011 16:53:29:311 (5564 bytes):

BENOTIFY sip:ocruchot@192.168.4.50:3451;transport=tls;line=snzn8sqm;ms-received-cid=3A6400;grid SIP/2.0
Via: SIP/2.0/TLS 192.168.4.66:5061;branch=z9hG4bKAB25B019.D77B79F8DCD5DC7F;branched=FALSE
Authentication-Info: NTLM qop="auth", opaque="4F0C4B50", srand="2EF290DF", snum="48", rspauth="010000002096bad9ccffd0da64000000", targetname="CDU-LYNC-4.Immersion.fr", realm="SIP Communications Service", version=4
Max-Forwards: 70
To: <sip:ocruchot@immersion.fr>;tag=x2zkxhe4b3;epid=00041341205501
Content-Length: 4780
From: <sip:ocruchot@immersion.fr>;tag=E9260080
Call-ID: 7770263c94b916cfb3fc340b44383431
CSeq: 8 BENOTIFY
Require: eventlist
Content-Type: application/vnd-microsoft-roaming-self+xml
Event: vnd-microsoft-roaming-self
subscription-state: active;expires=3101

<roamingData xmlns="http://schemas.microsoft.com/2006/09/sip/roaming-self" xmlns:cat="http://schemas.microsoft.com/2006/09/sip/categories">
<categories xmlns="http://schemas.microsoft.com/2006/09/sip/categories" uri="sip:ocruchot@immersion.fr">
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="2" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="state" instance="268435456" publishTime="2011-04-20T14:45:01.453" container="2" version="1" expireType="user">
<state xsi:type="aggregateMachineState" endpointId="39590d11-9e9f-53ca-ad2a-7244afb3af99" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="state" instance="1351495144" publishTime="2011-04-20T14:45:01.453" container="2" version="1" expireType="endpoint" endpointId="39590D11-9E9F-53CA-AD2A-7244AFB3AF99">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="false" xsi:type="machineState">
<availability>3500</availability>
</state>
</category>
<category name="state" instance="536870912" publishTime="2010-12-10T11:16:59.600" container="2" version="1" expireType="static">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="true" xsi:type="userState"><availability>3500</availability></state>
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="3" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="state" instance="1351495144" publishTime="2011-04-20T14:45:01.453" container="3" version="1" expireType="endpoint" endpointId="39590D11-9E9F-53CA-AD2A-7244AFB3AF99">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="false" xsi:type="machineState">
<availability>3500</availability>
</state>
</category>
<category name="state" instance="536870912" publishTime="2010-12-10T11:16:59.600" container="3" version="1" expireType="static">
<state xmlns="http://schemas.microsoft.com/2006/09/sip/state" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" manual="true" xsi:type="userState">
<availability>3500</availability>
</state>
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="100" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:53:19.063" container="100" version="7" expireType="user">
<legacyInterop availability="3500" />
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="200" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:53:19.063" container="200" version="7" expireType="user">
<legacyInterop availability="3500" />
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="300" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:53:19.063" container="300" version="7" expireType="user">
<legacyInterop availability="3500" />
</category>
<category name="state" instance="1" publishTime="2011-04-20T14:53:19.063" container="400" version="7" expireType="user">
<state xsi:type="aggregateState" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/2006/09/sip/state"><availability>3500</availability></state>
</category>
<category name="legacyInterop" instance="1" publishTime="2011-04-20T14:53:19.063" container="400" version="7" expireType="user">
<legacyInterop availability="3500" />
</category>
</categories>
</roamingData>


 
Très embettant en production, le support snom n'étant pas très réactif sur le sujet.

Donc la résolution est la suivante:

- Passer en firware 8.4.4.6

- Dans Identity -> RTP: désactiver Symmetrical RTP et RTP Encryption

Normal 0 21 false false false FR X-NONE X-NONE MicrosoftInternetExplorer4

Normal 0 21 false false false FR X-NONE X-NONE MicrosoftInternetExplorer4

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