Le Cloud de Christophe BOUCETTA

Voici le blog sur les communications unifiées et la collaboration Microsoft par un MVP nominé depuis 10 ans

Une nouvelle version de Attendant Pro pour Skype Entreprise est disponible au téléchargement: https://landiscomputer.freshdesk.com/support/solutions/articles/6000060064-attendant-pro-update-downloads

Version:

Nouveautés:

  • Attendant Console Analytics Dashboard (No Server, No Office 365 Dependency)

Vous pouvez activer la fonctionnalité dans Options - Reporting:

Des statistiques d'appels sont maintenant visible en bas a droite de la console:

Un clic sur l'une des valeurs fait apparaître les informations de reporting:

  • Advanced Search
    • Outlook-style Search Filters
    • See Contacts in a Department (Office, Location, Title) By Select from a List Created From Contact List
  • 1-Click Saved Search
  • Setting to remove unused call transfer buttons from the “Current Call”
  • Sign In or Out of all Skype for Business RGS Queues w/1-Click or Button Press (definable hotkeys)
  • Setting to Auto-Close conversations started by Attendant Pro (suppress inactive conversation windows)
  • “Handled Calls” Panel displays the Contact who picked up a parked call
  • “Medium Contact List” formatted Contact Layout added
  • Local Machine Settings (Hkey local machine) apply to all users on a machine
  • Attendant Pro lab tested with JAWS Accessibility software
  • Added Icelandic  language (machine)
  • Users can easily give Feedback via Microsoft Office like feedback navigation

Amélioriations:

  • Pop out Contact from Contact Details header panel
  • Contacts styled a bit closer to Skype for Business & Lync 2013
  • Voicemail & Options buttons in top right styled like Skype for Business & Lync 2013
  • Contact Details displays “No Contact Selected” if that is the case instead of a blank card
  • List contact formats now dynamically size according to width
  • “Park For” now clears the “Contact Search” field

Corrections:

  • Recording now not interrupted by subsequent unanswered calls
  • RGS Queue statistics no longer timeout after running for some time
  • Redial now works with Skype for Business 2016

Vous pouvez avoir acces a un descriptif sur ce blog: https://attendantpro.blogspot.ca/2016/09/attendant-pro-sept-2016-q3-2016-update.html

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