[Microsoft Lync Server 2013] Lync User Manager

The Lync Control panel is great for general user management BUT..

it has limitations. Some of these I come across regularly are as follows:-

• Private numbers are added from the Management Shell ONLY
• Set a PIN as you create the user in one step
• Voice mail\Unified Messaging requires a trip to the Exchange servers
• No way to compare or match users common attributes such as the numerous policies that can be assigned.

Functionality

Lync User Manager offers a single window to take care of Lync and Unified Messaging Moves, Adds, Changes and Deletions. Add to that the ability to compare users side-by-side AND even match and save to "copy" another users policies.

Connecting to the Servers

1. Launch Lync User Manager
2. You will be presented with a credentials window to authenticate your admin account against AD, Exchange and Lync.

3. Fill in your AD, Exchange and Lync Server connection details. Remote PS sessions will be fired off to these in the background.

4. Click  and watch the status change from Not Connected to Connected as the different modules are loaded.

5. Once the connection is completed the User panes becomes active. This means we are ready to start managing our Lync users.

Adding a new Lync user

NOTE Currently, the AD user needs to already exist. I may include this in vNext based on demand.

1. To add a new Lync user, fill in the user name in the user name box (you could click to make sure the user doesn't exist).

2. Fill in the user details as you skip through the Personal Attributes, Common Attributes and UM Attributes.

3. Once completed, click  to send the request to the servers. Wait a few seconds and click  followed by  to confirm that the user has been created as expected.

Change an existing user

1.  Fill in the User Name in the User Name box (either User 1 or User 2 panes can be used - makes no difference at all).
2. Click , the user details will populate the boxes defining the users current setup. TIP If no data is returned then the user does not exist as a Lync\UM user (yet).
3. Manage changes to the data in the boxes as required and click  to commit the changes.
4. To check that the changes have been made click  to clear the search results followed by  to re-populate the results boxes

TIP You may have to wait a few seconds for the changes to reflect as they could take a few seconds to be committed.

Changing (Adding\Removing or Changing) Line URI

You could also simply add or remove a Line URI to the Line URI and Private Line URI boxes followed by  to commit.

Setting a PIN

Type in a PIN in the PIN box, check the Set PIN check box and click  to commit the new PIN

Copy User

Copy user is perhaps my favorite function. You can use copy both when adding new or when changing an existing user.

Copy to Add new

1. Find a template user in User 2 pane
2. Add a new user in the User 1 pane by copying the common attributes 
3. Fill in the Personal and UM attributes and click 
4. Check your work, click  followed by  to see your new user details.

Copy to Change a user to match another

1. Find the Template user in the User 1 pane (Remember that the 2 pains are totally interchangeable)
2. Find the User to change in the User 2 pane.
3. Click the  button in the User 2 pane so that the common attributes and UM Policy of User 2 now mirror that of User 1.
4. Click on the  button in the User 2 Pane to commit the change
5. Check your work using  followed by 

Delete User

1. Type the user name in the user name box and click 
2. Click  to delete BOTH the Lync User and the UM user details.
3. You will be prompted to disable the UM mailbox

TIP If you intend to only delete UM, simply un-check the enabled Box and click . You will be prompted to confirm

Download

Version History

V1.0.0.1 - First release

Only tested against Lync 2013

And of course, this tool can be run remotely (RSAT may be required in some scenarios)

Please let me know of any bugs as well as suggestions.