Microsoft a publié des cours pour System Center 2012 Service Manager SP1 au travers de sa plateforme Microsoft Virtual Academy (MVA). Ces cours traitent du Data Warehouse et de la fonction Reporting du produit :
- Microsoft Virtual Academy: System Center 2012 SP1 Extensibility: Service Manager: Data Warehouse & Reporting - Part 1 – Overview
- Microsoft Virtual Academy: System Center 2012 SP1 Extensibility: Service Manager: Data Warehouse & Reporting - Part 2 - Data Modeling
- Microsoft Virtual Academy: System Center 2012 SP1 Extensibility: Service Manager: Data Warehouse & Reporting - Part 3 - Data Warehouse Concepts
- Microsoft Virtual Academy: System Center 2012 SP1 Extensibility: Service Manager: Data Warehouse & Reporting - Part 3 - Data Warehouse Concepts