Le Cloud de Christophe BOUCETTA

Voici le blog sur les communications unifiées (MVP Lync/Skype for Business, CCNP Voice, CCNP Collaboration)

Vous pouvez trouver sur le lien suivant une étude sur l'impact économique de la mise en place d'un environnement Microsoft Lync 2013:


Étude commandé par Microsoft auprès de Forrester:

In October 2013, Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Microsoft Lync 2013 (Lync) on premises. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the Lync unified communications platform on their organizations.
To better understand the benefits, costs, and risks associated with a Lync implementation, Forrester interviewed five customers and received survey responses from an additional seven organizations that have deployed Lync 2013. Lync is a unified communications platform that provides webconferencing, instant messaging, collaboration, VoIP, video, private branch exchange (PBX) replacements, and other services.
Prior to Lync 2013, customers reported that they had various solutions in place, including previous versions of Lync, competing products, or no unified communications solution at all. The customers were looking for a solution to improve employee collaboration and efficiency as well as lower the total cost of ownership (TCO). With Lync, customers were able to achieve incremental benefits over their previous solutions, including the elimination of other technologies, increasing business and IT efficiency, and lower telephony costs. Said one IT director, “We achieved many additional benefits above and beyond what we realized with our previous unified communications tools. The service quality was also much better.”

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