Le Cloud de Christophe BOUCETTA (MVP Lync/Skype for Business, CCNP Voice, CCNP Collaboration)

Voici le blog sur les communications unifiées

Thomas Poett vient de partager un guide intéressant pour le troubleshooting Lync.

Le document de 130 pages est disponible ici: https://gallery.technet.microsoft.com/office/Skype-for-Business-and-7857597d


The free ebook is about troubleshooting Skype for Business and Lync.

A complex solution in unified communication marking people's life more simpler, connecting to others at any point of time, staying in contact with fellow friends and family members. Developing a set of skills, supporting and analyzing issues in this environment is an advanced task. I describe the troubleshooting work flow from general understanding of Skype for Business and Lync Server and Services.

In the Troubleshooting Guide the following areas are covered:

- General Approach to troubleshooting

- Logging, Tracing and CLS

- TCP and SIP Protocol

- SIP Session Establishment

- Lync/ Skype for Business Call Setup (entire process)

- Troubleshooting IM

- Troubleshooting Call with A/V

- Diagnostic Headers

- Monitoring

- Troubleshooting Voice

- Troubleshooting Conferencing

- Troubleshooting Web Services

- Troubleshooting Edge (external/ remote)

- Health Monitoring

- Troubleshooting Exchange Integration

(Autodiscover, Exchange Web Service EWS, IM Integration OWA, Unified Contact Store UCS, Unified Messaging)

- Troubleshooting Mobility Services

- Troubleshooting Mobile Clients

- Troubleshooting Office Web App Server (OWA)

Troubleshooting Enterprise Voice will be released during a future update of this document (Version 2.0)

I'm looking for lecturer who is will to support this writing. He should be experienced in lecturing documents.

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