Jean-Sébastien DUCHENE Blog's

Actualité, Tips, Articles sur l'ensemble des Technologies Microsoft (SCCM/SMS, EMS, Microsoft Intune, Microsoft Azure, Windows 10, SCOM, MDOP...)

[SCCM/Intune] Comment Microsoft IT a organisé son équipe Configuration Manager/Intune ?

Shitanshu Verma (Microsoft IT) a publié un billet décrivant l’organisation de l’équipe en charge de System Center Configuration Manager et Microsoft Intune dans le Service Informatique de Microsoft. L’équipe a une approche DevOps, c’est-à-dire qu’ils sont proches des équipes de développement de Configuration Manager et Microsoft Intune.

Voici la répartition de l’équipe en 4 silos :

  • Security & Compliance Management (2 FTEs + 4 Contingent staff)
    • Monthly Security Patching and Anti malware definition update
    • Mobile Device Security Policy management
    • Conditional Access Policies management
    • Windows Hello for Business cert and policy delivery
    • Windows Information Protection Policy management (formerly EDP)
    • Internal Test Pass – Deployment and validation for pre- release security update
    • Device resource Access – Wi-Fi certs, VPN Profile deployment
    • Mobile Application Management (MAM) Policies
  • Application & OS Deployment/Upgrade Management (2 FTEs + 4 Contingent staff)
    • Application Packaging and Deployment
    • Windows 10 Operating System Upgrades
    • Mobile device App publishing automation/workflow
    • Setting Management
    • Company Portal & Software Center related services
  • Client/Device Health & Infrastructure Management (2 FTEs + 6 Contingent staff)
    • ConfigMgr Client health and reach
    • Device Health and Enrollments
    • Access mgmt. like RBAC etc.
    • ConfigMgr Infra health and uptime
    • Access mgmt. like RBAC etc.
    • Infra capacity and performance
    • ConfigMgr Infra Incident, Change, Problem mgmt.
  • SQL administration/Reporting and Asset Mgmt. (1 FTEs + 1 Contingent staff)
    • Custom CM Report and Power BI Dashboard/Reports
    • Hardware and Software inventory extension mgmt.
    • SQL Server administration – maintenance jobs (DBA)
  • Program and Service Management (1 FTE)
    • Project and service management
    • Service catalog and SLA review
    • Sprint Master

Plus d’informations sur : https://blogs.technet.microsoft.com/system_center_in_action/2017/06/03/configmgrintune-service-engineering-team-structure-and-silos/

Facebook Like
Anonymous