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[Azure] Un Job Azure Backup échoue avec l’erreur irrécupérable (0x086C8)

L’équipe DPM vient de publier un billet sur Microsoft Azure Backup concernant un problème lors de l’exécution d’un job de sauvegarde. Dans Azure Backup, vous recevez l’erreur suivante :

Backup has encountered an irrecoverable error. Contact Microsoft Support for further assistance. (0x086C8)

Job failed with error (Operation failed.(0x086C8)

Le journal d’évenements CloudBackup contient un évenement 11 :


The description for Event ID 11 from source CloudBackup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
<?xml version="1.0"?>
<CBJob><JobId>84d3f434-df64-4595-af6e-xxxxxxxxxxxx</JobId><JobType>Backup</JobType><JobStatus><JobState>Aborted</JobState><StartFileTime>

1308740310939xxxxx</StartFileTime><EndFileTime>1308740393522xxxxx</EndFileTime><FailedFileLog>
</FailedFileLog><ErrorInfo><ErrorCode>34504</ErrorCode><DetailedErrorCode>-2146233088(or)2137452629</DetailedErrorCode><ErrorParamList><CBErrorParam><Name>DLS_ERROR_CODE_NAME</Name>
<Value>34504</Value></CBErrorParam><CBErrorParam><Name>__ErrorSource__</Name><Value>
Service/None/Client</Value></CBErrorParam></ErrorParamList></ErrorInfo><DatasourceStatus>
<CBDatasourceStatus><JobState>Aborted</JobState><LastCompletedJobState>PreparingMedia
</LastCompletedJobState>…

Dans le fichier CBEngine.log, vous observez :

12E4        1488        <Date/Time>        71        prepunmanagedutils.h(120)                84D3F434-DF64-4595-AF6E-F7A271EC0581        WARNING        Error occurred, DlsErrorCode - 34504, Exception - FMException: [ErrorCode:SalMetadataVhdCorrupt, DetailedCode:0, Source:Service/None/Client, Message:Corruption is detected. FMException: [ErrorCode:SalMetadataVhdCorrupt, DetailedCode:0, Source:None, Message:Corruption is detected.]

Pour corriger ce problème, vous devez installer l’agent Microsoft Azure Recovery Services en version 2.0.9022.0 ou plus.

 

Source : http://blogs.technet.com/b/dpm/archive/2016/01/07/support-tip-microsoft-azure-backup-job-fails-with-irrecoverable-error-0x086c8.aspx

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