Shitanshu Verma (Microsoft IT) a publié un billet décrivant l’organisation de l’équipe en charge de System Center Configuration Manager et Microsoft Intune dans le Service Informatique de Microsoft. L’équipe a une approche DevOps, c’est-à-dire qu’ils sont proches des équipes de développement de Configuration Manager et Microsoft Intune.
Voici la répartition de l’équipe en 4 silos :
- Security & Compliance Management (2 FTEs + 4 Contingent staff)
- Monthly Security Patching and Anti malware definition update
- Mobile Device Security Policy management
- Conditional Access Policies management
- Windows Hello for Business cert and policy delivery
- Windows Information Protection Policy management (formerly EDP)
- Internal Test Pass – Deployment and validation for pre- release security update
- Device resource Access – Wi-Fi certs, VPN Profile deployment
- Mobile Application Management (MAM) Policies
- Application & OS Deployment/Upgrade Management (2 FTEs + 4 Contingent staff)
- Application Packaging and Deployment
- Windows 10 Operating System Upgrades
- Mobile device App publishing automation/workflow
- Setting Management
- Company Portal & Software Center related services
- Client/Device Health & Infrastructure Management (2 FTEs + 6 Contingent staff)
- ConfigMgr Client health and reach
- Device Health and Enrollments
- Access mgmt. like RBAC etc.
- ConfigMgr Infra health and uptime
- Access mgmt. like RBAC etc.
- Infra capacity and performance
- ConfigMgr Infra Incident, Change, Problem mgmt.
- SQL administration/Reporting and Asset Mgmt. (1 FTEs + 1 Contingent staff)
- Custom CM Report and Power BI Dashboard/Reports
- Hardware and Software inventory extension mgmt.
- SQL Server administration – maintenance jobs (DBA)
- Program and Service Management (1 FTE)
- Project and service management
- Service catalog and SLA review
- Sprint Master
Plus d’informations sur : https://blogs.technet.microsoft.com/system_center_in_action/2017/06/03/configmgrintune-service-engineering-team-structure-and-silos/
