Le 19 novembre, Audiocodes a publié un nouveau firmware pour ces téléphones séries 400HD compatibles Lync.
Version: 2.0.9
Nom document: LTRT-08260 400HD Series of IP Phones for Microsoft Lync Release Notes v2.0.9.pdf
Release notes: LTRT-08260 400HD Series of IP Phones for Microsoft Lync Release Notes v2.0.9.pdf
Guide administrateur: http://www.audiocodes.com/filehandler.ashx?fileid=3885776
Guide utilisateur 420HD: http://www.audiocodes.com/filehandler.ashx?fileid=3885804
Guide utilisateur 430HD et 440HD: http://www.audiocodes.com/filehandler.ashx?fileid=3885827
Firmware: http://www.audiocodes.com/solutions/microsoft/lync-ip-phones#
Les nouveautés:
- T9 predictive text for Corporate Directory search
- When searching for a contact in the Corporate Directory, users can press dial pad keys to input letters. Only a single press on any key, regardless of the letter's position on the key, is necessary (96833).
- Corporate Directory search
- An OK softkey was added to enhance the searching experience (97093)
- A new 420HD model with GB Ethernet (GbE) was added (96705)
Problèmes résolus:
- In some scenarios, calls between the phone and the Lync 2013 mobile client (both Android and iPhone) do not function correctly (95967, 96210)
- With the new dialing method, long-pressing 0 doesn't give '+'. When pressing on the speaker or headset button to initiate the call, it works well (96822)
- A delay on the first call may occur if one of the defined DNS servers does not answer (97310)
- A delay of several seconds may occur on an incoming call to the RGS (Response Group) or even on a regular call (97331)
- On the 420HD, with the new dialing method, * is displayed briefly before presenting the outgoing call (96526).
- IPP Lync: "Missed calls" are not found after 24 hours or update firmware (96529)
- Searching in Lync contacts is slow (96834).
- On rare occasions, the phone may lose speed dial settings after a firmware upgrade (96831).
- On rare occasions, the phone may be signed out after a firmware upgrade and may need to be manually signed in (96617, 96624).
- Following a prolonged idle time and then dialing a number, or, when dialing a number immediately after disconnecting a call, the first digit dialed is sometimes not entered / skipped (96949, 96940).
- After dialing a number and waiting for the five-second timeout to lapse, the dialed string does not initiate the call as it should (96661).
- After a prolonged idle time, the phone sometimes doesn't receive incoming calls when presence is 'Away' (96727).
- Chinese language issues (97022).
- The phone's response may become slow when dialing numbers that begin with * (96914).
- In a call lasting 30 minutes or more, the call may be disconnected if it is put on hold and then resumed (96931).
- When 'Simultaneous Ring to Mobile Phone' is set in the Lync client, an incoming call sometimes performs unsatisfactorily (95941).
- When initiating a call, on rare occasions, the phone's LCD displays 'Connecting' when answering a call (97118)
- BToE
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- If a call comes in while the phone is in the process of joining a Lync meeting, the incoming call may be answered automatically (96908).
- A paired phone stays in the CALLING screen after the phone's user joins a remote conference or after the phone's user is invited to join a remote conference. This issue occurs only when the user is logged in with PINCODE (96912).
- A paired phone rings when the user hangs up after a remote conference. This issue occurs only when the user is logged in with PINCODE (96911).
Problèmes connus:
- Simultaneous functioning of Boss Admin and BToE has not yet been released.
- Boss Admin
- English is the only language supported. When using the phone in another language, Boss Admin LCD screens are displayed in English (96553).
- Admin can’t send a call to the Boss's Voice Mail (96079).
- In scenarios in which Admin uses the Call on Behalf softkey or the Directory softkey, the next outgoing call may be performed as a 'Call On Behalf' call even if it was not a 'Call on Behalf' call (96749, 96748).
- When the Boss configures their Admin, the Admin's username is shown instead of the Admin displayed name (96650).
- The Admin's phone doesn't display the Call on Behalf option when performing a second call on behalf, using the phone's softkeys (96751).
- Shared Line Pickup is not supported in this release.
- BToE
- When a paired user presses the phone's MUTE key, there is no indication on the Lync client's Conversation window. Moreover, the user cannot mute from the Lync PC client conversation window when BToE is running.
- Call Park can be performed from the phone (and not from the Lync client) (95497).
- Audio Primary Device
- Switching Audio Primary Device during a call from the Lync PC client to the phone does not function. This is a limitation of Lync-compatible IP phones. Audio Primary Device can be switched from the phone to the PC client.
- During an incoming Lync call, the Primary Device cannot be changed in the Lync Conversation window (95954). It can be changed when making outgoing calls, and for incoming PSTN calls.
- Video Calls
- When a paired user has an active video call that was answered via the PC, attempting to answer another call disconnects the video call (96778).
- An audio call cannot switch to video using the Lync PC client's Start My Video option. Users trying this option are notified Call was not completed or has ended (96776, 96729).
- A paired user cannot merge two calls into a conference call using the Lync PC client 's Merge Calls option (95582).
- After installing BTOE, use your Lync client to make conference calls. The IP phone no longer displays the Conf softkey
- When configured to operate in DHCP mode, the phone's IP address is changed when the phone reboots, compromising BToE performance. A complete solution, pending end of November 2014, will assure quality BToE performance.
- In an environment comprising Office 365 powered by the cloud, a call from the phone to a user, who has VOICEMAIL in the cloud, may sometimes not reach the VOICEMAIL.
- IP Phone Management Server (accessed from the EMS)
- Network Address Translation (NAT), which allows remote IP phones to connect to the EMS over the open internet, is not supported. Only IP phones inside the corporate network can be monitored by the EMS.
- The IP phones cannot download over HTTPS the firmware and configuration files.
- The Web interface is not completely Lync-optimized; some screens inapplicable to Lync are still displayed (93495).
- Call Log information is saved to the phone file system once every 24 hours
- Voice Mail is supported from Microsoft Exchange Server 2010.
- With the new dialing method, long-press # doesn't end the dial string. When pressing the speaker or headset button to initiate the call, it works well (96835).
- When performing Consulted Transfer from the phone, the instruction 'Press trans to transfer' is displayed briefly and then disappears (96728).
- DHCP option 160 not read correctly when there is no '/' (forward slash) at the end of the sent path (96709).
- With the new dialing method, after pressing the digits of a phone number and then picking up the handset, or, after pressing the digits of a phone number and then pressing the speaker button on the phone, the number should be dialed (96862).
- MPOP (Multiple Points of Presence) - in a Lync environment, each user should be able to have up to five devices connected simultaneously, for example, PC client, mobile application, and up to three IP phones.
